Reviews (4,785)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

May 8, 2014

very useful. If we can place our own shop logo on top of the tracking page, it will be better.

Garo Luxury Authentic Luxury Bags and Accessories
Japan
About 5 years using the app
July 31, 2017

Easy to use, simple UI. A great Shopify app to simplify shipping and tracking!

Sa Yar Care
United States
3 months using the app
February 10, 2022

Ottima App ed ottima assistenza clienti (in italiano). Disponibilissimi e veloci nel rispondere.
Per ora mi trova benissimo.

Shining Emotion
Italy
3 months using the app
October 17, 2023

The AfterShip team is one of the most responsive and helpful customer service teams out there. They genuinely care about the customers and are always happy to help with any questions or issues. Highly recommend this app for their exceptional customer service.

EcoTinySteps
Georgia
3 months using the app
Edited March 29, 2017

Wonderful Experience using Aftership, easy to navigate, great support and perfectly designed for all of my needs. I would definitely recommend it for your business!
Aftership is a must have!!

Technologysuperstore
Australia
3 months using the app
November 17, 2013

easy to use and really helpful.

Tecerian Jewelry
United States
3 months using the app
May 27, 2017

I like being able to send my customers an AfterShip link, with one click they are redirected to a smart looking webpage with my store's name and logo on it. All of the information is there and easy to read. Without AfterShip my customers would be redirected to the China EMS website and have to go back and copy/paste the tracking number.

Coyote Cam
Canada
3 months using the app
July 3, 2017

Great Idea!

Would 100% recommend it to anyone, makes the whole process easier and simple!!!

A S Sunday
United Kingdom
3 months using the app
February 24, 2021

Absolutely brilliant app and support. With the help of your representative Harshvardhan I could get all my issues resolved in minutes. He was very supportive and stayed connected till the end. 5-star customer service.

EclectikartStore
India
3 months using the app
July 11, 2021

Only started, so far so good, quick response from friendly customer service helping with setting up & solving our problems.

Iwi Athletica
New Zealand
3 months using the app