Reviews (4,775)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and effective customer support, with team members like Garvita, Priti, and Rajat often highlighted for their helpfulness. It offers real-time tracking and customizable features that improve both merchant and customer experiences. The app includes a free plan suitable for small businesses and features a comprehensive dashboard for efficient shipment management. Merchants note significant improvements in shipment handling and customer service, with the app's reliable performance ensuring timely tracking updates and notifications.

April 26, 2023

Installed the app today. Pratibha was very helpful in giving information on verifying email address via DNS settings. UI of the dashboard is good and has most of the information you need to get going in an easy to understand and editable format. It's noticeable that a lot of features are only available on the 'Premium' subscription or higher. As a new customer and business on the 'Essentials' subscription, only time will tell in what features are useful to me or not and whether I need to upgrade to the 'Premium' subscription.

wispalux
United States
4 months using the app
AfterShip replied April 26, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are implementing our services, we will be helping you with upgrading the plan at affordable.

It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 22, 2020

have not used it yet, will update once its working and being used, The app asked to leave a review before we used it app for tracking.

DFW Medical Supplies LLC
United States
4 months using the app
September 30, 2017

I'm glad i installed aftership! It's helped me track my shipments better and it's taken away some of the headache i've had trying to keep track of everything. Recommend this app to anyone looking to make their shipment tracking that much easier!

Wood You Fashion
Bahamas
4 months using the app
November 21, 2017

Great app. It's made our user's shipping experience seamless!

Airo Health
Canada
4 months using the app
August 2, 2017

Aftership is a simple and reliable tracking service that is helping my mens accessories company provide customers with an easy tracking experience.

Qwartex
United States
4 months using the app
September 29, 2021

It's good but a little expensive it has has good notifications. Would use it over other apps. Not too bad...

Silly Doggo
United States
4 months using the app
AfterShip replied September 29, 2021

Thanks for sharing your valuable feedback.

Glad that you liked our app. We are open to your suggestions. You have a variety of plans to choose from. If you still want to discuss it, we are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com. We would love to see your experience transform into a 5-star rating worth.

Regards,
Nitish Kumar
Team AfterShip

May 5, 2017

Nothing more frustrating than being lost in the shuffle when it comes to knowing where your package is. AfterShip prevents that from happening. I post the code on my site and my customers can keep track of their packages or they can download app to their phones. One thing less to worry about now. Thanks AfterShip!

Spinners Corner
United States
4 months using the app
October 7, 2023

Óptimo app, recomendo bastante

BabyDona
Mozambique
4 months using the app
AfterShip replied October 8, 2023

Obrigado pelo seu valioso feedback. Temos o prazer de saber que você está satisfeito com nossos serviços.

Estamos abertos a sugestões se você tiver alguma. É sempre bom entender as necessidades de nossos usuários para que possamos atender às suas expectativas e oferecer uma experiência envolvente.

Se precisar de ajuda com o aplicativo, não hesite em nos contatar através da opção de chat ao vivo disponível em sua conta ou envie um e-mail para support@aftership.com

Faremos o possível para garantir que sua experiência conosco valha uma classificação de 5 estrelas.

Cumprimentos,
Equipe Pós-Envio

Edited July 29, 2021

This application is very intuitive and the customer service very very available. Amish was very kind and helpful. My tracking page is much more professional.

Bizvadi™
France
4 months using the app
AfterShip replied July 29, 2021

Thank you for your valuable feedback.

We are pleased to know about your experience with our app and the support team. We will surely convey your kind words to "Amish".

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

March 26, 2020

Very nice and helpful app. But doesn't show clearly if any added fees will apply in the future. But for now, I am satisfied

KnotFree
Denmark
4 months using the app