Reviews (4,764)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

May 27, 2024

Rajat is awesome! Very helpful and was easy to talk to. Thank you for your help!

Magnificent
United States
About 12 hours using the app
November 16, 2023

Nitin was great helping me out, I think Aftership it would be very helpful to my business. Thanks a lot!

UNIIQ
Mexico
8 months using the app
November 15, 2023

Customer support is fast and efficient. I appreciate it. Thank you!

Sleepy Unicorn
United States
Over 5 years using the app
May 8, 2024

the customer service is very responsive and friendly.

Petahunt
Malaysia
4 months using the app
January 18, 2024

Great support provided by Ankit from the Aftership Support Team. Highly recommended!

Proaim.com
India
Over 4 years using the app
June 2, 2024

Really easy

Sweetie Shoppers
United States
About 1 month using the app
March 7, 2024

very helpful apps with awesome integrations. helped me make sense of shipping from multiple platforms.

J & B's Accessories
United States
2 months using the app
May 30, 2024

Great job

CROSSxNAILS weargood CLOTHING
United Kingdom
19 days using the app
Edited February 24, 2024

I enjoyed especially the great customer service from Nitin, really his customer service was excellent. Would recommend.

Phone Box Int
South Africa
2 months using the app
AfterShip replied February 23, 2024

Thank you for taking the time to share your feedback with us.

We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.

We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.

If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com. We are committed to ensuring that your experience with us is nothing short of exceptional and we strive to earn a 5-star rating from you.

Best regards,
Team AfterShip

June 3, 2024

amazing. he solved my problem

Mk Shopping House
United States
3 days using the app