Reviews (4,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.
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AfterShip Is extremely useful for ANYONE using logistics. Period. Every company even in INDIA is supported like DTDC, Ecom express etc. and the update process is very easy. Thank you so much for this wonderful app.
Worst customer support ever.
They are not able to answer simple questions. Furthermore,
they are not able to answer all questions.
Additionally, they are sending out random wrong emails to our customers even though the email notifications are not ENABLED!!!
We pay a shit load of money for this app for an overwhelming bad service as well as not working automation.
We are in the search of a new tool.
I can only recommend to not use it. In my 6 month with this app I hadn't any good experience.
Before I forget. The "HTML" Email is not able to process main stlying. That means that if you design an Email in an HTML Builder you have to go manually into the code to fix the email.
Aftership helped us to provide accurate shipment tracking for our customers and gave us time to focus on other important tasks. We highly recommend them!
Very cool integration settings so far I have yet to use it though so we’ll see definitely needed it.
Nice app, keeps my users informed and that helps keep customer inquiries down!
Nice App and easy to set up, but dont like being forced to leave a review before you can continue settings
Awesome app, works as advertised and more. Has lowered chargebacks and support emails immensely
Good for my shop brings it to the next level
Will give 5 stars when they show why all orders are not in sync. Overall a very good and user friendly app.
Very Nice Supporter ,thank you for helping.
He was really fast and explain me everything in the Right my!!