Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

June 9, 2017

Aftership is making my life almost too easy! Hours spent answering the question "where is my package" have been completely eliminated by going Pro and making everything automated! I have regained 5 hours a day that I can now use to build new stores and scale up my current one! I will tell anyone who asks (and maybe some who don't) about Aftership and what it can do for them!!!

Vrgearshopping
United States
About 1 year using the app
August 4, 2017

Great work! This app is very useful. I recommend it. Thanks a lot.

Amboomarkt
Germany
About 1 year using the app
September 29, 2021

une application de suivi de colis très complète, je l'apprécie beaucoup! support client très réactif en cas de besoin

Skin Parad
France
About 1 year using the app
July 11, 2021

It's very easy to implement & works very well. The best from all the apps I've tried so far. I am currently on the free version as our monthly orders are below 50. I definitely recommend. Support is also very responsive. Recommendation: Branded tracking page design can be improved!

Kolus Home
India
About 1 year using the app
AfterShip replied July 11, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

February 16, 2022

support helpful app, highly recommend if you do a dropshipping business and you customer always asking fỏ shipping status

PAWZITY - PERSONALIZED HOME DECOR GIFTS FOR PET LOVER
Vietnam
11 days using the app
May 4, 2021

Great service! super easy having all of my shipments in one location and being able to catch a package with a bad address before its returned. Customer service is also helpful.

CaribeHeart
United States
About 1 year using the app
Edited April 16, 2017

Amazing App - saved us soooo much time - gave us ZERO problems

Ownthelooks
United Arab Emirates
About 1 year using the app
March 2, 2017

Simply the best tracking app on shopify.

Steal From Me
Hungary
About 1 year using the app
October 1, 2017

Fantastic app that makes things a lot easier. Takes some time to set up but great once it is. Highly recommended :)

Dress Your Doggy
United States
12 months using the app
January 22, 2024

very nice Priya good atention 5 star

Exotix Card
United States
11 days using the app