Reviews (4,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.
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Awesome app for getting tracking information to your customers. Their customer service is perfect and friendly. Makes your business more efficient and appear more professional. Excellent work AfterShip, much appreciated!!
I was speaking / chatting with support, and the technician was very helpful and knowledgeable. The support was good.
I used this app to track orders and notify customers. It works and the customer service is 10/10. Superfast response
bon tracking. service client très réactif m^me si dès fois ils ne résolvent pas tout à fait ton problème
Je suis désolé de savoir que vos problèmes n’ont pas été résolus, même si le service client est très réactif.
Je suis désolé pour le désagrément que cela a pu vous causer. Vos commentaires ont été enregistrés, car nous nous efforçons constamment d’améliorer votre expérience avec notre application.
Nous ferons de notre mieux pour que votre expérience avec nous devienne meilleure.
Nous sommes disponibles 24/7. Vous pouvez toujours nous contacter via l’option de chat en direct disponible sur votre compte ou nous envoyer un e-mail à support@aftership.com.
Cordialement,
Rupam
Équipe AfterShip
The perfect solution for keeping your customers informed through every stage of the process! Highly recommend!
Very money hungry greedy app, on the essentials plan and I cant get any access to many important features unless if I upgrade to their ridiculously expensive upgrade plan.
We’re sorry to know that you are not happy with the app and pricing plans.
Please accept my sincere apology as you are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss to get it fixed. We've sent you an email for your time availability to fix all issues in one go.
We certainly are looking forward to earning back your trust back in our platform with our support.
Regards,
Ankush Kumar
Team AfterShip
Excellent software, lots of customisation, I recommend, very fast customer service available even on Sunday.
Very happy with this app. Good for small businesses. Offer a free subscription too, with a quota of 50 shipments per month.
This app is great, easy to use and looks nice in my store. Helps a lot.
I am trying this new app, customer service is quick and responsive. I will have to return later about my experience with the actual app. But so far so good.
Thanks for your valuable feedback.
We are pleased to know that we were able to meet your expectations and you are happy with the support that was provided to you.
In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com.
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Neelima Aggarwal
Team AfterShip