Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

April 28, 2017

This is the best app on the shopify for it's purpose and it's cheap. I have tried a couple other services but aftership is just so user friendly compared to competitors.

Tshirtboost
United States
4 months using the app
April 22, 2021

good application i recommandddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

SWEATVINTFR
France
4 months using the app
May 17, 2023

Mr Ankit was very very helpful and solved my issue immediately. I can surely recommend him and After ship for your tracking need. They are number one for the reason. Better to trial and error, I would suggest to go for the leader on that niche.

Funny2theT
United States
4 months using the app
August 2, 2017

Easy to use. Super Helpful. Great app

Siswear
Hong Kong SAR
4 months using the app
Edited May 5, 2017

Definitely a must have!
Customer service is the best always get a reply within 24 hours.

Www.shopamnty.com

Aminty
United Kingdom
4 months using the app
April 13, 2024

best app tracking

kaprixe
United States
4 months using the app
December 26, 2021

Great app. Online support is very donne Goodyear job. I propose to all new ceo to start with this app.

"Santini"
France
4 months using the app
AfterShip replied December 26, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
Riyaz
AfterShip Team

October 12, 2016

This is a very good app - highly recommend!

Power Source Pro
United States
4 months using the app
January 21, 2021

DO NOT USE THIS APP! It's like going through hell to get our account deleted. It is taking now over 4 weeks to delete our account and the only thing they can do is to say sorry for the inconvienience caused. HOW DIFFICULT IS IT TO SIMPLY CLOSE OUR ACCOUNT AND DELETE ALL OUR CUSTOMERS DATA??? Seriously you should think twice before getting this app. Surely not GDPR compliant.

OPTARISE
Germany
4 months using the app
AfterShip replied January 22, 2021

Hey :)

We sincerely apologize for the inconvenience caused.

We would love to know how we can assist you for you to stay with us. We will try our best.

Feel free to send us all the feedback regarding the key features we are missing and we’d be happy to advise you further with what we already have on board.

We might be able to change your mind and have you as our valued customer for a long time.

Our Support Team is available 24/7 and would be more than happy to help you with anything you want. Feel free to contact them.

September 8, 2016

I really like the ease of use. Very effective!

Teesaplenty
United States
4 months using the app