Reviews (4,786)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.
Refine
-
By rating
We love Aftership- not just because its easy to use- but because it finally completes the order cycle. Thank you! lecity.org
Very good customer service
Good service and support. I have some problem and they solve it for me. Not exactly what i expect about the issue but all is ok now
i use this app to help my customers to track their products, good service and fast chat answers at any time...pick up a good plan,needs some use to get it all thanks
Thank you for your valuable feedback.
We are glad to know that you liked our app and found it useful. In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.
You can always contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
Installed the app today. Pratibha was very helpful in giving information on verifying email address via DNS settings. UI of the dashboard is good and has most of the information you need to get going in an easy to understand and editable format. It's noticeable that a lot of features are only available on the 'Premium' subscription or higher. As a new customer and business on the 'Essentials' subscription, only time will tell in what features are useful to me or not and whether I need to upgrade to the 'Premium' subscription.
Thanks for your valuable feedback. We are pleased to know that you are happy with our services.
We are implementing our services, we will be helping you with upgrading the plan at affordable.
It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.
If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com
We will try our best to ensure that your experience with us becomes worth a 5-star rating.
Regards,
Team AfterShip
This is an essential app I would definitely recommend to a friend or owner of a business! It's simply a win-win as it is completely free (mostly).
Good customer service.........................................................................................................................................................................................................................
fast and friendly support, highly recommend everyone to use this app, the support staff are very enthusiastic when helping support, everything is resolved within 5-10p, amazing!
AfterShip is perfect in many regards but specifically for prevention of lost deliveries. By having a heads up from AfterShip and working proactively with customers, we saved so many hours. Highly recommended.
have not used it yet, will update once its working and being used, The app asked to leave a review before we used it app for tracking.