Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

October 2, 2021

Hi - I haven't had an opportunity to use the service yet, but I have been very pleased with the support that I received from Varun in assisting me with the installation.

Gilded Cart
United States
4 months using the app
June 2, 2017

Perfect app, easy to add to website and most importantly it is free

Menabay
United States
4 months using the app
March 12, 2021

Pretty neat and straight forward. User friendly and easy to use. Definitely recommended. Support teams are very helpful too

Major Music Store
Malaysia
4 months using the app
November 22, 2023

With AfterShip Tracking app, I save valuable thoughts of my customers' parcels reaching their end where acquisition. My reviews oscillate between surveys and customers' thoughts: All practices preserved are critical, particularly if having guaranteed retention in the wending of words and errors in returns. This has aided intuition and augmented growth progressively.

BLAQUE BARBIEE
United States
4 months using the app
September 29, 2021

It's good but a little expensive it has has good notifications. Would use it over other apps. Not too bad...

Silly Doggo
United States
4 months using the app
AfterShip replied September 29, 2021

Thanks for sharing your valuable feedback.

Glad that you liked our app. We are open to your suggestions. You have a variety of plans to choose from. If you still want to discuss it, we are available 24/7. You can always contact us via the live chat option available on your account or email us at support@aftership.com. We would love to see your experience transform into a 5-star rating worth.

Regards,
Nitish Kumar
Team AfterShip

December 26, 2023

good

FitnessYogaGo
France
4 months using the app
April 6, 2017

More information to our customers on their order status means less time spent tracking orders manually. Review Tracking & Delivery Updates by AfterShip is a no-brainer. Get it now!

Ramp Champ
Australia
4 months using the app
May 27, 2021

So far so good! I requested to have the AfterShip branding removed from my personal store page and it was done immediately! Thanks again

Pets Preferred
United States
4 months using the app
December 17, 2021

this is a good app for parcel tracking. They have great customer service and is worth it for the paid plan

Aurora Aesthetic
Canada
4 months using the app
May 10, 2017

Would definitely recommend to a friend or use it on another website. This app is sleek, easy to set up and use and has hugely helped with my Shopify store.

Blaze And Leaf
United States
4 months using the app