Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

April 4, 2024

Great Support from Saransh :)

The Florist Portugal - Florista Online 24/7
Portugal
Almost 7 years using the app
February 24, 2024

Sarnash was super helpful and responsive. Excellent customer service!

Kuliz Arcade
United States
4 months using the app
May 3, 2024

AfterShip Tracking's customer service deserves a standing ovation. They do not delay in responding to queries and provide answers instantly. That's a rare quality to find nowadays.

Wood Rhyme
China
About 2 months using the app
February 7, 2024

Priya was excellent to work with, she made the process of installing AfterShip incredibly easy.

Glenva
Australia
About 1 month using the app
May 23, 2024

Great response. Fast and solved the issue immediately.

Club L London - UK
United Kingdom
8 months using the app
March 22, 2024

Nice support and good features

Kahhak Shop
India
7 months using the app
June 12, 2024

Saransh was very helpful in getting me an extra 7 days on my trial period!

gavin southworth-test
United States
2 days using the app
April 25, 2024

Thanks Garvita for clearing my doubts on setting up a tracking page. Appreciate the assistance and patience

SRC Outdoor Store
Malaysia
About 1 month using the app
February 13, 2024

Nitin was super patient and kind, he helped me a loooot

Chica Aura
Costa Rica
4 months using the app
May 7, 2024

thanks for your help

AyoShop
United States
9 months using the app