Reviews (4,786)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

June 20, 2017

Great free app, thank you Shopify!

Darth Vader Lovers
United States
2 months using the app
July 8, 2014

Very good app! I still am wondering if I ought to stop some of the notifications on my Shopify store or if I ought to rely on the notifications from AfterShip premium. Definitely worth the Premium price to customize notifications and have the embedded track number in their account. I like that they charge per shipment and it is nominal. My only negative is that it is a little tricky to test, but maybe because I'm a newb.

Monkey Suit Vintage
United States
Over 3 years using the app
July 17, 2022

Amazing app, love to use it and the customer support is really awesome. They solved my problems immediately.

WRISTOFSEA®
Netherlands
2 months using the app
July 2, 2021

nice app, and good support i really recommend this app to everyone
you will never regret this

startangel
United Kingdom
2 months using the app
April 21, 2021

A bit complicated to understand in the beginning but after Manish explained by a call meeting he helped me understand most of how to start. one big downer is that zeleris/dhl tracking is not updating itself when changing trackingnumber and have to be done manually, and will get double counted unfortunately for each shipment.

DUEROS
Spain
2 months using the app
July 19, 2017

Does what it says. AfterShip is excellent and allows customers (and myself) to know and successfully understand the progress of my orders!
-Cameron C
Showtime Supply Co.

Showtime Supply
United States
2 months using the app
July 29, 2017

Used after ship in the past and using it again. Absolutely love the ease of tracking shipping and this app is great for businesses of all sizes!

Coastal Atlantic Clothing
United States
2 months using the app
February 4, 2021

Quick Prompt and accurate support. Fixed my issue quickly. I had enabled something that should not have been enable.

SearchFindOrder
Canada
2 months using the app
November 10, 2013

Insanely handy.
I never thought someone would design such a useful app!
Thank you, my customer are going to LOVE this.

DICED Fitness
France
2 months using the app
Edited September 5, 2021

The customer support of the app is very kind. They are willing to help you at any time. This shows that they have our best interests in mind and I love it !

KateCosmetic
France
2 months using the app