Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

January 3, 2023

Great service and quick responses. Thank you Harsh! I appreciate the help. He is very patient and answers all questions well.

culinetstore
South Africa
2 months using the app
July 27, 2017

Awesome app! Definitely has increased conversions on my website and gives it a very professional feel, I would definitely recommend this

Bulkloot
Canada
2 months using the app
June 13, 2017

I'm super excited about being able to use such great app to track products! Would highly recommend AfterShip to clients who are dealing with products that get shipped around the world.

Lightningstaff
New Zealand
2 months using the app
November 18, 2014

Unbelievable that's the basic functions can be free. One of the few apps I installed and keep. Good job

Fight Not Flight
Australia
2 months using the app
October 19, 2021

Extremely happy with this app. Makes the tracking side of the store look more professional and easy to navigate. I highly recommend this app.

Barra Enthusiasts
Australia
2 months using the app
April 2, 2020

It works pretty well and it's quite user friendly. Large choice of carriers as well, all around the world.

jeffreysibiza.com
Spain
Over 3 years using the app
September 21, 2021

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Animals CBD
Spain
2 months using the app
March 28, 2014

easy to install best shopify app i have installed yet does just what is says it does A+++++++

Bespoke Wedding Dresses
United Kingdom
2 months using the app
October 5, 2020

I used this app for the tracking page and I'm glad I decided to. If your thinking about getting it, you should.

1331 CANDLES, LLC
United States
Over 3 years using the app
AfterShip replied October 6, 2020

Hello,

Thank you for your feedback. You can share your suggestions with us so that we can keep improving our app.

You can reach us on support@aftership.com, our support team is available 24x7.

Regards,
Mukul Saxena

April 26, 2021

Great customer service, and the app is really easy to use. Although i wish the app had a different way to connect to the store than code.

Xterior
United States
2 months using the app