Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

November 20, 2023

Thank you for giveing me free gift and i used this app for my shopify store and i love it because it has lot of fuction to make a tracking page for attractive

Cuddle CART US
India
2 months using the app
October 26, 2021

I used this app to allow customer track their orders. The APP provides nice features and is easy to use.

MartialArtSmart
United States
2 months using the app
February 12, 2023

le service client est tés rapide et excellent le Monsieur qui m'a aidé est très compréhensive et serviable
Merci infiniment

NESTY JEWELRY
Morocco
2 months using the app
October 26, 2022

This app is really good. Customer officer Pratibha is very helpful. And solved my problems. Thanks a lot !

Expressify
Hong Kong SAR
2 months using the app
December 9, 2020

Great app to get email notifications. The support is awesome. Supports advertisement of other products on tracking page which is a good way to make some sales.

happyshoppo
Germany
2 months using the app
December 7, 2021

Super easy and fast to use, super-fast help and very friendly Customer support, 10/10 for the services.

Geek Gym
Netherlands
2 months using the app
February 22, 2022

cool. at first a little bit compicated but tech support was there to help me. I now wait to see how will it do, as it is only newly installed

PETSurUS
Romania
2 months using the app
Edited February 24, 2024

I enjoyed especially the great customer service from Nitin, really his customer service was excellent. Would recommend.

Phone Box Int
South Africa
2 months using the app
AfterShip replied February 23, 2024

Thank you for taking the time to share your feedback with us.

We truly value all forms of feedback as it helps us to continuously improve our products and services, and ultimately enhance the overall experience for our customers.

We are always open to suggestions and appreciate understanding the needs of our users so that we can meet their expectations and provide an engaging experience.

If you require any assistance with the app, please do not hesitate to contact us via the live chat option available on your account or by emailing us at support@aftership.com. We are committed to ensuring that your experience with us is nothing short of exceptional and we strive to earn a 5-star rating from you.

Best regards,
Team AfterShip

January 15, 2024

simple. effective. free

Mavian Lifestyle
United States
2 months using the app
September 21, 2021

I've been using this plugin for a long time and I love it. My customers love this option and it makes it easy for us to keep our hands on shipments. LOVE IT!

U.S. Vapor Supply
United States
2 months using the app