Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

December 2, 2014

This app will save me so much time answering customer questions about their delivery. I suggest ALL eCommerce businesses utilize.

CurvyGirlsDepot
United States
2 months using the app
June 6, 2017

Best app to communicate with customers.
Improvements that could be done:
1. Sent email in ALL parcel status change
2. Translate to other languages

Anneclairebaby
United Kingdom
Over 3 years using the app
May 15, 2021

Very nice and reactive support they will help you to solve any issue you have. I've been using this app for only 3 days and I look forward to see how will it impact me.

Phidazen
France
2 months using the app
May 25, 2023

Moazzam : the app is usefull and easy to use. The SAV is friendly and very quick to answer questions. I really recommend it

Home Tools
France
2 months using the app
July 19, 2017

Really good app i would recommend it in a heartbeat!!

Ciensales
United States
2 months using the app
July 10, 2023

Un superbe service client qui répond correctement à nos attentes ! De plus ils répondes rapidement ! l'application est clair et facile à utiliser !!! :)

Ventilatix
Switzerland
2 months using the app
June 5, 2017

Amazing application
one of those that is there in the background and does the job flawlessly
Love it!!

Edfragrancesus
United States
2 months using the app
November 9, 2023

GREATE APP

ANA'S COLLECTION
United States
2 months using the app
August 6, 2021

I'm using AfterShip for their cool tracking page and order lookup. The support, as always, is fantastic. I highly recommend this and any other Automizely app.

Standard Bar Notions
Canada
2 months using the app
March 6, 2024

Great functionality for my business!

GlobaSync
India
2 months using the app