Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

September 21, 2021

I've been using this plugin for a long time and I love it. My customers love this option and it makes it easy for us to keep our hands on shipments. LOVE IT!

U.S. Vapor Supply
United States
2 months using the app
December 2, 2014

This app will save me so much time answering customer questions about their delivery. I suggest ALL eCommerce businesses utilize.

CurvyGirlsDepot
United States
2 months using the app
May 15, 2021

Very nice and reactive support they will help you to solve any issue you have. I've been using this app for only 3 days and I look forward to see how will it impact me.

Phidazen
France
2 months using the app
May 25, 2023

Moazzam : the app is usefull and easy to use. The SAV is friendly and very quick to answer questions. I really recommend it

Home Tools
France
2 months using the app
June 6, 2017

Best app to communicate with customers.
Improvements that could be done:
1. Sent email in ALL parcel status change
2. Translate to other languages

Anneclairebaby
United Kingdom
Over 3 years using the app
July 19, 2017

Really good app i would recommend it in a heartbeat!!

Ciensales
United States
2 months using the app
July 10, 2023

Un superbe service client qui répond correctement à nos attentes ! De plus ils répondes rapidement ! l'application est clair et facile à utiliser !!! :)

Ventilatix
Switzerland
2 months using the app
June 5, 2017

Amazing application
one of those that is there in the background and does the job flawlessly
Love it!!

Edfragrancesus
United States
2 months using the app
November 9, 2023

GREATE APP

ANA'S COLLECTION
United States
2 months using the app
August 6, 2021

I'm using AfterShip for their cool tracking page and order lookup. The support, as always, is fantastic. I highly recommend this and any other Automizely app.

Standard Bar Notions
Canada
2 months using the app