Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

Edited November 17, 2021

I used this app's free version to track customer order shipping. Hands down one of the best track shipping app and amazing customer support who are always ready to help you with any questions you have. Highly recommended for new businesses and startups.

Pluffyy
Australia
2 months using the app
AfterShip replied October 25, 2021

Thank you for your valuable feedback.

We are pleased to know that we were able to meet your expectations. I can see that you are also happy with the customer service support.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam
Team AfterShip

May 20, 2017

This a Great App! Thanks So Much! I Love it!

Soloperfumesoriginales
Mexico
2 months using the app
July 29, 2017

A very good way to track your orders so you don't have to worry about losing packages. Awesome!

Ezinwanneonuoha
United States
2 months using the app
March 16, 2017

This app is really awesome. It takes the weight off of your shoulders in terms of customer service. Since customers can easily track by themselves the order they won't bother you with grumpy questions about orders.

Scredshoes
Latvia
2 months using the app
February 10, 2017

Fantastic App. Results with CTT Expresso in Portugal. Good Tracking. Full Options and nice interface. Thank You AfterShip Team.

Saudeportugal
Portugal
2 months using the app
January 14, 2024

sehr hilfreiche sehr nette Kundenservice ich bin sehr zufrieden

Theraka.de
Germany
2 months using the app
February 19, 2017

Exellent work love to work with this app

Ndertshpis
Germany
2 months using the app
April 11, 2023

muy buen servicio, muy rapido y efectivo, todavía falta que puedan proporcionar detalles sobre una solicitud y sea perfecto pero por ahora 9/10

Fitizem
Spain
2 months using the app
May 25, 2016

This is a must have app for any store owner, it helps keep customers informed of the status there orders.

Mod Mode Boutique
United States
2 months using the app
March 1, 2017

Aftership is an amazing app. Send text updates to my customers worldwide as well as email updates. Customers are able to track their orders on my website and get updated along the entire transit of their package. 10/10!

Ohrange
United States
2 months using the app