Reviews (4,764)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

May 9, 2024

Customer service

TESBROS
United States
About 2 years using the app
January 17, 2024

I just installed today so had a few questions and Rajat Saini from support immediately jumped in to help me. He set up a screen share and walked me through everything. I haven't tracked any shipments yet but I have to give a shoutout to their support team!

Cushy Footsie
United States
22 days using the app
January 17, 2024

Aseem and Nitin were absolutely fantastic. They fixed everything in a timely manner and also taught me a few new features. Highly recommend!

Animate Yerba Mate
United States
6 months using the app
June 20, 2024

Super! Facile à utiliser et à configurer. Options gratuites bien suffisantes pour une entreprise en démarrage. Je recommande!

Boutique Atena
Canada
About 16 hours using the app
January 24, 2024

Love it, this helps me a lot, especially the help from them!!

Homey Nature
United Kingdom
3 months using the app
Edited September 6, 2024

Their customer support is one of the best we ever had.
Thank you very much for the help Aditya!

Dreamwerks
United States
8 months using the app
December 19, 2023

Great work from Priti Just had an extra 7 days for my free trial, many thanks AfterShip...

Xpress Connect
United Kingdom
4 months using the app
May 17, 2024

Great Customer service, thank you for all the help! All answers were great! - Ankit

Vectorly
United States
1 day using the app
November 25, 2023

Nitin was very patient, spoke very slowly as my English is not perfect. We were able to solve the problem and he was a great and reliable help.

Lefrani
Switzerland
10 months using the app
March 5, 2024

Awesome App and highly appreciate the help from Priva!

P-REX Hobby
Canada
9 months using the app