Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

December 18, 2013

Aftership has been a lifesaver for us. Our customers are always happy that we keep them updated with there tracking numbers. Now we dont have to spend most of our time sending emails and responding to customers

Likeable Assholes
United States
2 months using the app
Edited November 17, 2021

I used this app's free version to track customer order shipping. Hands down one of the best track shipping app and amazing customer support who are always ready to help you with any questions you have. Highly recommended for new businesses and startups.

Pluffyy
Australia
2 months using the app
AfterShip replied October 25, 2021

Thank you for your valuable feedback.

We are pleased to know that we were able to meet your expectations. I can see that you are also happy with the customer service support.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Rupam
Team AfterShip

May 20, 2017

This a Great App! Thanks So Much! I Love it!

Soloperfumesoriginales
Mexico
2 months using the app
July 29, 2017

A very good way to track your orders so you don't have to worry about losing packages. Awesome!

Ezinwanneonuoha
United States
2 months using the app
March 16, 2017

This app is really awesome. It takes the weight off of your shoulders in terms of customer service. Since customers can easily track by themselves the order they won't bother you with grumpy questions about orders.

Scredshoes
Latvia
2 months using the app
February 10, 2017

Fantastic App. Results with CTT Expresso in Portugal. Good Tracking. Full Options and nice interface. Thank You AfterShip Team.

Saudeportugal
Portugal
2 months using the app
February 19, 2017

Exellent work love to work with this app

Ndertshpis
Germany
2 months using the app
April 11, 2023

muy buen servicio, muy rapido y efectivo, todavía falta que puedan proporcionar detalles sobre una solicitud y sea perfecto pero por ahora 9/10

Fitizem
Spain
2 months using the app
May 25, 2016

This is a must have app for any store owner, it helps keep customers informed of the status there orders.

Mod Mode Boutique
United States
2 months using the app
April 24, 2017

Great service, recommend getting the premium version comes with everything you need

Noveltyhandspinners
United States
2 months using the app