Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

March 1, 2017

Aftership is an amazing app. Send text updates to my customers worldwide as well as email updates. Customers are able to track their orders on my website and get updated along the entire transit of their package. 10/10!

Ohrange
United States
2 months using the app
August 23, 2021

Shubham was great and very fast in resolving my issue!!! I highly recommend him and the service. Thank you again, Shubham!!

Beauty by Luxx
United States
2 months using the app
April 7, 2021

Would be nice when using the notification history if you could track by order id. Amazon frequently ships an order using multiple shipments. I cannot track all notifications for an order just using the tracking number.

Scentennials Products
United States
Over 3 years using the app
AfterShip replied April 7, 2021

Thank you for your Suggestion.

We will definitely look at it.
Please let us know if you have any issues. Our support team is available 24X7 and also you email us at support@aftership.com.

AfterShip Team

March 27, 2014

Easy to install, and a great way to keep track of multiple shipments

Acquired Sole
United States
2 months using the app
May 5, 2014

Couldnt be happier, got info at fingertips for customer, if they call, but there not because of the efficient way Shopify and AfterShip work together.

Term Limits For US Congress
United States
2 months using the app
July 11, 2017

Great app, great for new costumes and great for the many person running the website. It creates a better relationship between the buyer and the seller.

Drivenphysique
United States
2 months using the app
July 18, 2021

I'm just now getting mine setup as my store is not yet LIVE, so my rating is solely based on the customer service. Very patient, professional, and prompt. I look forward to using the app for my site.Thank you.

CREATASPARK
United States
2 months using the app
July 11, 2021

This app has made it so much easier for me to see all my orders the tracking number and be able to easily track them, rather than going to each individual order. It also made it much easier for my customers to track their order, directly with their order number and email only.

MC Customz LLC
United States
2 months using the app
April 7, 2015

Great App...solved most of our problems. Would recommend!
However, if a section can be added where one can see how and for what the credits are being spent by aftership, this app can become a superstar!
-Hans

MSM Box
India
Over 3 years using the app
Edited May 18, 2021

The agent that helped me was friendly. They responded to my request quickly and provided a prompt reply. Quick service.

She Is Fab 2 Pierce Ave, San Jose, Ca, support@thefabchieftess.com
United States
2 months using the app