Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.

April 20, 2023

I had some questions that were left unanswered and Ankit was very proactive enough to inform me we can do screen sharing so he can further assist me! Very professional and proactive Customer Service!

zoroz®
France
2 months using the app
Edited May 22, 2020

This app support is ridiculous. Anurag Pal, the lazy guy that dont want to help me with any of my problems. His words "AfterShip is just a tracking app, contact your courier for support"

Fuss Company®
Brazil
About 4 years using the app
January 22, 2022

Ich habe die App diese Woche installiert und eingerichtet. Bis jetzt bin ich zufrieden, alles bedienerfreundlich und übersichtlich. Support hat auch mega schnell geantwortet. Hoffe auf eine gute Zusammenarbeit

Mistanbul
Germany
2 months using the app
December 24, 2022

Great customer service and affordable. It allows customers to track their order which builds trust and loyalty.

skinnynose.com
United States
About 2 months using the app
November 18, 2021

Great functions to it, very helpful at organizing the busy moving pieces of your business. Free plan does a lot for you and that's the entry-level, so one could only imagine paid. Ankush and all the support team members are very helpful and are ready at a 5min notice.

Pets Plus Go
United States
About 2 months using the app
February 11, 2022

Tout est clean, je l'utilise et sa m'aide beaucoup pour gérer les numéro de tracking. Je recommande.

Medusa Clean
France
About 2 months using the app
January 30, 2023

Aseem was awesome ! He help me to resolve some hard tasks i had to done quickly ! And he gave me geat advices

BlueLift
France
About 2 months using the app
October 25, 2016

Very good apps, easy to use, also allows my customers to track their parcel at my website! Cool :)

Autumn H F
Malaysia
About 2 months using the app
February 25, 2014

So easy to use and make tracking orders a breeze! Thanks AfterShip!

REDROCK
United Kingdom
About 2 months using the app
March 19, 2021

Easy to set up. Like their branded tracking page. The support team is really helpful and attentive.

Furmori
Malaysia
About 2 months using the app