Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

August 8, 2021

very helpful for shipping comfirmation notification for customers. had a problem with customers tracking order before. now works perfectly thanks to aftership

JetFlow
Canada
2 months using the app
March 16, 2017

Great tracking app.
You have to use it.

Success Retail Store
United States
2 months using the app
Edited May 8, 2021

Top!!!!!!!!!! This app is a real thing! I really recommend it 100% !!!!!!! Customer support is very good too.

Terrestrus
Belgium
2 months using the app
December 10, 2013

Just started using AfterShip, but it is already making my life easier!!! Great App!!

shopmaluka
United States
2 months using the app
July 12, 2021

This app is great! Their support was super friendly and helped me resolve my errors quickly and efficiently.

Smart Shipping Supply
United States
2 months using the app
November 2, 2021

Fast, efficient, and clear are the adjectives that define this application. No headaches with the settings

Belegance
Switzerland
2 months using the app
November 18, 2022

DO NOT INTEGRATE YOUR CREDIT CARD INFORMATION WITH THEM, THEY WILL KEEP CHARGING EVEN THE SUBSCRIPTION IS CANCELED. AND SUPPORT WILL NOT HELP YOU TO SOLVE THE PROBLEM.

Sheseelady
United States
About 4 years using the app
AfterShip replied November 18, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We're trying to connect you over email so that we can help you with the issue you are facing regarding the Payment for AfterShip.

We are actively working on your concern please be assured.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

February 22, 2021

I am intending to use this app for my customers to track their orders. The app worked fine in my testings and helped me reduce the effort. The support is great to thank you for that

Calmer.Thelabel
United Kingdom
2 months using the app
April 1, 2017

Aftership is an amazing feature to keep your customers out of the dark and always satisfied with there orders!

Crowd Three
United States
2 months using the app
June 3, 2014

Just started with this app. User interface and documentation is pretty impressive. Very easy to use.

Estellin
India
About 3 years using the app