Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

March 28, 2016

I think this app is one of the more useful free apps on shopify, its especially helpful when your customers are awaiting a delivery and you are able to tell them when to expect it, it gives your website a much more professional feel.
thanks for the great app guys
love annmarie reddie @mums-beauty-club

Mums Beauty Club
United Kingdom
2 months using the app
April 9, 2017

Great app and easy to install

https://simplifybox.com

Simplifybox
Thailand
2 months using the app
Edited July 23, 2021

its a great app, i just found it a bit difficult to complete the setup, but i think that was my fault, the support was extremely helpful great job!

ActiveStoreroom
New Zealand
2 months using the app
AfterShip replied July 22, 2021

Thank you for your valuable feedback.

We are glad to know that you liked our app and found it useful. Your feedback has been registered, as we are constantly striving to make your experience better with our application. So in the future, you will be glad to see more enhanced features to make your experience better.

In case you need any assistance with the app, please feel free to contact us and your issue will be dealt with promptly. Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that you experience the best customer support.

Regards,
Rupam
Team AfterShip

May 26, 2017

AfterShip has a very user-friendly service and works great! Definitely a must have for business owners.

Inspiration Logic
United States
2 months using the app
April 9, 2017

I love this app. Id recommend this to a friend

The You
United States
2 months using the app
November 24, 2021

Having a personalized Shipment tracking page really provides authenticity and peace of mind for your clients as well as raise the bar on your stores credibility. Aftership is amazing at this and their support is Fast to respond and help you with anything problem you need related to their app. HIGHLY RECOMMENDED!

AndreaGioco
United States
2 months using the app
July 5, 2017

AfterShip has had fantastic customer service.Their "Returns Center" product is excellent!

Enplug
United States
2 months using the app
March 29, 2023

amazing app, amazing support.
you are the best guys
i highly recommand this app to everyone..easy to use

Elite Decor Shop
United Kingdom
2 months using the app
August 5, 2020

AfterShip seems to be a great app so far. It is suitable for all my needs an believe that it will scale well with my business.

Macaw Manufacturing
United States
About 3 years using the app
May 17, 2021

Very good support, Im very hepy, I rekomend very much this app. Support is very atencisius.Goooooood

World Market Zip
Sweden
2 months using the app