Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

March 19, 2021

Easy to set up. Like their branded tracking page. The support team is really helpful and attentive.

Furmori
Malaysia
About 2 months using the app
August 15, 2014

AudioShop.co use this handy app and our customers appreciate being able to enter their tracking details very easily with great looking results. Better than the USPS tracking system.

AudioShop Instruments and Recording
Australia
About 2 months using the app
July 11, 2021

Great tracking app, and fast customer support. I would recommend to anyone starting their online store

benfito
United States
About 2 months using the app
October 13, 2021

I am newly using this app, jump from 17Track and Parcel Panel. Aftership is cheaper and providing more tracking over cost. I rate 5 for their support, as fast and straight forward. I was requesting to embed their tracking session into my theme using their widget feature. But this does not come with their product recommendation session. I think Aftership can be improved with their widget addon with product recommendation feature in near future. It will helps a lot.

TOV Collection
Malaysia
About 2 months using the app
November 23, 2023

Buen servicio al cliente

FrozenFashions
Spain
About 2 months using the app
November 27, 2023

Bonne interface et assistance vive et réactive.

Grand Line Treasures
Morocco
About 2 months using the app
June 5, 2014

So far so good.. I will update

LymeESSENTIALS CANADA
Canada
About 3 years using the app
June 24, 2021

This is a much needed app for any shopify store tracking needs has all the carriers I need and so many more to choose from

BonfireOmega
United States
About 2 months using the app
April 28, 2022

great app, helps a lot with shipping, and great customer service too, thanks for all of the help!!!!

QuikStopShop
United Kingdom
About 2 months using the app
December 12, 2016

A+ for the app, D- for the support. Love the functionality of the app, BUT for as critical and time-sensitive a function as communicating with customers about their shipping information -- especially at the holidays -- the developer should offer more and better support than e-mail only a day later than when you need help. Also, the YouTube videos are out of date. We'll keep using it...and hoping we don't need timely help.

Skybox Press Store
United States
Almost 5 years using the app