Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

January 1, 2024

Nitin was very helpful and got on a google meet call with me to walk through my question. Great experience

Veganic
United States
6 months using the app
March 21, 2024

Rejat give me solutions to my questions and he is so kind!

Jormands
Colombia
Over 1 year using the app
May 17, 2024

Great Customer service, thank you for all the help! All answers were great! - Ankit

Vectorly
United States
1 day using the app
January 4, 2024

Ankit and Garvita are just Amazing. Their Customer Service's outstanding AfterShip tracking feature is a game-changer for my business, but what really stands out to me is their outstanding customer service. I've been utilizing AfterShip for a while now for tracking shipments, managing returns, and securing shipping insurance - the seamless integration with Shopify is solid. The app is robust, significantly simplifying what can often be a complicated shipment management process.

Rebel Reaper Clothing Company
United States
26 days using the app
September 17, 2024

ottima app, ottima assistenza

Cardverse
Italy
About 1 hour using the app
Edited January 31, 2024

I am enjoying AfterShip order tracking. the best of is its support it's like live chat. they are here 24/7 to support you with anything special thanks to sir Rajat

Pet Love Shop
United Kingdom
8 months using the app
June 20, 2024

Super! Facile à utiliser et à configurer. Options gratuites bien suffisantes pour une entreprise en démarrage. Je recommande!

Boutique Atena
Canada
About 16 hours using the app
April 23, 2024

Quick response, nice bloke, give him a raise :)

My Store
Australia
3 months using the app
December 29, 2023

The customer service provided by AfterShip Tracking is top-notch. Whenever I've had an issue, their team has been quick to respond and address the problem. They are always friendly and more than willing to help until the problem is solved.

Niximo
United States
20 days using the app
January 18, 2024

I am extremely satisfied with AfterShip Tracking's customer service efforts. They are attentive, knowledgeable, and always willing to go the extra mile for their customers. I recently needed some help setting up the app, and the team walked me through the steps with kindness and professionalism. Highly recommended.

Ogle Station
United States
About 2 months using the app