Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its real-time tracking features that enhance customer satisfaction by keeping them updated on order statuses. It offers a free plan suitable for businesses with fewer shipments and customizable tracking options that improve customer experience and reduce inquiry-related workloads. The interface is user-friendly, and the responsive customer support is quick to resolve issues and assist with feature navigation.

May 2, 2024

Garvita was very helpful in helping me to understand and resolve my issues.

Crafty Deals Depot
United States
About 1 month using the app
February 8, 2024

Great Customer Service. Priti Done Great Job.

Mamabbies
United Kingdom
About 2 months using the app
June 6, 2024

Helpful with Good Communication. Thanks

YourStoryJournal
United States
30 days using the app
April 23, 2024

Quick response, nice bloke, give him a raise :)

My Store
Australia
3 months using the app
January 17, 2024

Great integration with Shopify tracking webpage!

Wave Dimension
United States
6 months using the app
July 1, 2024

honestamente para una persona que tiene muy poco conociemiento sobre como hacer ventas en linea y dar su mejor potencial a los clientes, esta aplicación realmente te ayuda a entregar dicho punto, 100% recomendada ,al prinicipio es algo complicado de entender pero es cuestión de minutos de encontrar los puntos para tu tienda. :)

EvoCore
Mexico
16 days using the app
March 29, 2024

I had a fantastic experience with the customer service team at AfterShip Tracking. They were incredibly helpful and accommodating every step of the way and truly made managing orders a breeze. I have no doubt their support and dedication to customers is a game-changer in the ecommerce industry.

Nifara store
Ireland
4 days using the app
Edited February 1, 2024

Priti was very helpful to me. I appreciate the prompt response and assistance.

Worldwide Shopper Host
United Kingdom
4 months using the app
Edited February 12, 2024

The AfterShip Tracking app boasts of an excellent customer service. Their support team is always ready to help merchants with any issues they might encounter. This has been very useful for me as it helps me run my business efficiently.

Forever Hood
New Zealand
About 2 months using the app
AfterShip replied February 6, 2024

Dear Customer,

Thank you for taking the time to share your feedback.

While we strive to provide our users with engaging and enjoyable experiences, and we are glad to have achieved this with you.
If there are any specific areas where you feel we could improve, please do not hesitate to share your thoughts with us.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

May 8, 2024

the customer service is very responsive and friendly.

Petahunt
Malaysia
4 months using the app