Reviews (4,787)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time order tracking, which boosts customer satisfaction and operational efficiency. The tracking dashboard is intuitive and user-friendly, simplifying shipment management. It offers a free plan suitable for small businesses with up to 50 shipments per month and features strong customization and Shopify integration. Merchants also praise the reliable performance and quality customer support, which helps maintain customer trust.
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Fantastic ! this app will help me and will help my customers to track their orders .
just webchat with Shubam. Very helpful gentleman. Sorted my issue out very quickly and courteously. Very impresed. Highly recomend
Thanks for this great app. I could easily track the shipments for my customers. Initially I didn't use any app to track the shipping status and most of my customers were unhappy. Now that I use aftership, customers are happy and they are coming back to buy more.
Used this for 3 years but now it's unbearable. Overpriced and tracking only really works a handful of times. The customer support only responds once a day so it a week+ to get anything fixed
Good app: a must-have. Good support as-well! I messaged their support and they responded in 3 minutes.
Customer support is poor. Their software broke and they kept pointing me at Cloudflare to fix it when it was their implementation that had issues (specifically with SSL on the tracking and returns domains).
Way overpriced for the software. Would've cost about $15,000 a year for it but customer service is so poor that I decided to do without it.
Hi Umzu team,
Our enterprise sales team will reach out to you. We are in process of fixing the domain issue for returns and will sort it out this week.
I am sure you will ...
The support is very helpful en clear and helps you within minutes! The tracking page look clean and the app is easy to use.
fui muito bem atendido pela Shreyasi ! agradeço a ela por ter me ajudado a integração a minha loja, sou do Brasil e mesmo assim ela tentou fazer uma reunião, infelizmente eu não consigo falar inglês fluentemente, então seguiu me ajudando bastante por mensagem.
Aditya was absolutely amazing in helping me with a few questions that I've had. She was very kind, very helpful and overall my experience with her as well as AfterShip has been amazing.
helped me extend my trial. Thank you. And since you are FORCING me to do a minimum of 100 characters, I will go on and on until I 've reached that number.