Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

June 29, 2023

La mia esperienza è stata eccelente, l'assistenza molto reattiva e disponibile. Ho avuto il piacere di parlare con " Shreyasi ".

mylaxy
Italy
About 2 months using the app
July 1, 2021

Love this app, i use on every site i build, really important and really professional, even with the free plan

Asthmapur
France
About 2 months using the app
May 24, 2021

Great app , live chat fast and effective. Recommend using this app. Very nice work. Excellent customer support service.

ChahrazedsWorld
France
About 2 months using the app
September 30, 2020

Its ok. Has some flaws in the code. Can't say that for return centers. Now Return centers is heavy flawed. Cant edit, no widget. I returned something 4 times for the same order. Tech support didn't help much. They know about it and referred me to a future features page. Hehe Just fix your stuff

Stuff Hutch
United States
Almost 3 years using the app
AfterShip replied September 30, 2020

Hi there,

Thanks for your kind words. One of my teammates will reach out to you to sort out all the issues in one go.

Best,
Shahbaz

August 21, 2015

Really app is great, please work on support.... its very delay on response rest I don't have complain

Kufnees
South Africa
Almost 3 years using the app
Edited April 20, 2021

I Loved their Support , They know what they are doing and are 100% legit ! best services out there !

OfficialPlush
United States
About 2 months using the app
August 21, 2022

I Am using AfterShip, and what I really enjoyed was, how fast support came with a solution, and did what i asked. Amazing!

Paws by Paw
Latvia
About 2 months using the app
July 30, 2021

So far, so good. I am just starting my trial and I had to contact support. They were very helpful in quickly solving my problem.

Aloha Stars
United States
About 2 months using the app
August 31, 2021

Still new to this. but so far so good. support is very responsive ! that's crucial in my book so they get two-thumbs up from me!

ZenoWell
United States
About 2 months using the app
June 9, 2017

AfterShip app provides a beautiful and convenient way for my customers to track their shipments. No more emails asking 'where is my shipment'. Everyone wins!

Calmlii
United Kingdom
About 2 months using the app