Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time order tracking, which boosts customer satisfaction and operational efficiency. The tracking dashboard is intuitive and user-friendly, simplifying shipment management. It offers a free plan suitable for small businesses with up to 50 shipments per month and features strong customization and Shopify integration. Merchants also praise the reliable performance and quality customer support, which helps maintain customer trust.

February 22, 2017

Good apps in tracking parcel for customer.

Your Extra Store
Canada
About 2 months using the app
June 12, 2017

helpful application and easy to use for a startup

Tkphotofusion
Egypt
About 2 months using the app
November 12, 2021

The support is perfect ! They answered fastly and properly. My issue have been resolved under 5 minutes only ! Thank you again Naha !

Jennyfresh
France
About 2 months using the app
August 26, 2021

perfect service .. costumer service is fast and helpfull!
it's easy to use and for any question they help you streight away.

LA ISLA FIT
Spain
About 2 months using the app
November 30, 2021

POUR LES BOUTIQUES FRANCAISES ATTENTION..
Les notifications sont en anglais, vous envoyez donc les notifications en france en anglais et si vous voulez les mettre en français vous devez payer 107 euros par mois, du délire.. autant dire que les boutiques françaises ne peuvent pas utiliser aftership à moins de payer très cher.. adieu, je vais chercher une autre application.

SAONI Boutique
France
Over 3 years using the app
AfterShip replied November 30, 2021

Je suis désolé d'apprendre que vous craignez que les notifications soient envoyées en anglais au lieu du français et que vous ayez dû payer 107 euros/mois pour recevoir les ...

September 12, 2021

This app's pricing structure is very nice for beginners, it's free till we reach certain orders. Not very intuitive to use though! I wish there was an idiot-proof tutorial for all beginners to learn how to use the app!

Sugar Aura
Singapore
Almost 3 years using the app
AfterShip replied September 13, 2021

Thanks for sharing your valuable feedback. Really happy to know that you liked the pricing structure of the AfterShip app.

We are open to suggestions if you have any. It is ...

January 24, 2022

I wanted to update the forwarder because it was impossible for me to do so. Thanks to customer support this was resolved very quickly. I appreciate how I have been helped. They are very effective !

The Inspire Food Company - Wholesale
Netherlands
About 2 months using the app
October 26, 2023

Excellent service, thank you!

Fitness Store
United States
About 2 months using the app
April 3, 2021

great customer service. the responded in the chats in good timing even though it was late in the night.

Coffee and Cream
United States
About 2 months using the app
Edited July 14, 2017

Great app for tracking shipments. Makes life easier for us and for our customers. Exactly what we're looking for.

Ses Emergency Supplies
Canada
About 2 months using the app