Reviews (4,790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.
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They were very helpful! I love this app, I highly recommend it! Kind and very helpful.
This app perfectly solves our need for SMS and Email Notifications. Because all the mails sent from Shopify Servers were going into the SPAM folders of our customers so we were on a lookout for the perfect solution to this!
Thanks Aftership for the quick support and for the cooperation :)
Kanika
www.fever21.in
Fantastic ! this app will help me and will help my customers to track their orders .
just webchat with Shubam. Very helpful gentleman. Sorted my issue out very quickly and courteously. Very impresed. Highly recomend
Thanks for this great app. I could easily track the shipments for my customers. Initially I didn't use any app to track the shipping status and most of my customers were unhappy. Now that I use aftership, customers are happy and they are coming back to buy more.
Used this for 3 years but now it's unbearable. Overpriced and tracking only really works a handful of times. The customer support only responds once a day so it a week+ to get anything fixed
Good app: a must-have. Good support as-well! I messaged their support and they responded in 3 minutes.
Customer support is poor. Their software broke and they kept pointing me at Cloudflare to fix it when it was their implementation that had issues (specifically with SSL on the tracking and returns domains).
Way overpriced for the software. Would've cost about $15,000 a year for it but customer service is so poor that I decided to do without it.
Hi Umzu team,
Our enterprise sales team will reach out to you. We are in process of fixing the domain issue for returns and will sort it out this week.
I am sure you will give us a chance to rectify these problems and your experience will be much better from hereon.
Best,
Shahbaz
The support is very helpful en clear and helps you within minutes! The tracking page look clean and the app is easy to use.
fui muito bem atendido pela Shreyasi ! agradeço a ela por ter me ajudado a integração a minha loja, sou do Brasil e mesmo assim ela tentou fazer uma reunião, infelizmente eu não consigo falar inglês fluentemente, então seguiu me ajudando bastante por mensagem.