Reviews (4,787)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time order tracking, which boosts customer satisfaction and operational efficiency. The tracking dashboard is intuitive and user-friendly, simplifying shipment management. It offers a free plan suitable for small businesses with up to 50 shipments per month and features strong customization and Shopify integration. Merchants also praise the reliable performance and quality customer support, which helps maintain customer trust.

October 16, 2021

As a biginner i am very satisfied with this app and here are no better than this app, i really like how it work.

Azcare
United States
About 2 months using the app
March 30, 2021

I haven't officially used the app on order as I am still in the early stages of my store but I went to customer service for some help and they were very prompted and helpful.

Nuna Life CBD
United States
About 2 months using the app
August 23, 2023

Efficient and responsive customer support that swiftly addresses and resolves customer issues with a helpful approach.

Kaartify
Canada
About 2 months using the app
May 15, 2021

Very clear and helpful support team. I needed help to remove aftership branding and it was a simple process!

NoireNia
United States
About 2 months using the app
March 17, 2017

All I can say this is the one of best apps. This is a must for online stores. Set it and forget it. No more headaches about delivery, shipping, customer. emails. All you have to do is to enter the tracking code and they'll do the rest. Great

Latestpick
United States
About 2 months using the app
April 6, 2021

I am using this app and it is working find. I had no problems with it. Customer service is also fast and really nice!

FexPet
Norway
About 2 months using the app
February 8, 2023

Very helpful app. Helps me keep track of all my shipments by carrier date, etc. and tech support is great!

Whalebird Kombucha
United States
Almost 3 years using the app
AfterShip replied February 9, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand ...

February 8, 2024

Great Customer Service. Priti Done Great Job.

Mamabbies
United Kingdom
About 2 months using the app
February 23, 2024

I have been using multiple apps, but the AfterShip Tracking app stands out in terms of customer service. Their team is very attentive to feedback, always available to answer users' questions, and frequently communicate product updates or changes.

Sartorial Secrets
United States
About 2 months using the app
April 20, 2021

The Aftership app is full of useful features helping customers track their orders at all times. The app's customer support is also awesome. Highly Recommended!

Mockins
United States
About 2 months using the app