Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

April 1, 2017

Customers so happy with this easy process about seeing where there package is and constant updates sent out to me and my customers. My stores thing is fast shipping and I love seeing my packages get there the next day thanks to aftership it's easy to track it

Clothingdiscounted
United States
About 2 months using the app
October 16, 2021

As a biginner i am very satisfied with this app and here are no better than this app, i really like how it work.

Azcare
United States
About 2 months using the app
August 23, 2023

Efficient and responsive customer support that swiftly addresses and resolves customer issues with a helpful approach.

Kaartify
Canada
About 2 months using the app
March 30, 2021

I haven't officially used the app on order as I am still in the early stages of my store but I went to customer service for some help and they were very prompted and helpful.

Nuna Life CBD
United States
About 2 months using the app
May 15, 2021

Very clear and helpful support team. I needed help to remove aftership branding and it was a simple process!

NoireNia
United States
About 2 months using the app
March 17, 2017

All I can say this is the one of best apps. This is a must for online stores. Set it and forget it. No more headaches about delivery, shipping, customer. emails. All you have to do is to enter the tracking code and they'll do the rest. Great

Latestpick
United States
About 2 months using the app
April 6, 2021

I am using this app and it is working find. I had no problems with it. Customer service is also fast and really nice!

FexPet
Norway
About 2 months using the app
February 8, 2023

Very helpful app. Helps me keep track of all my shipments by carrier date, etc. and tech support is great!

Whalebird Kombucha
United States
Almost 3 years using the app
AfterShip replied February 9, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

April 20, 2021

The Aftership app is full of useful features helping customers track their orders at all times. The app's customer support is also awesome. Highly Recommended!

Mockins
United States
About 2 months using the app
May 12, 2014

Really simple to use. Double thumb up make my works less. Thanks Aftership !

Syahera Perfume
Malaysia
About 2 months using the app