Reviews (4,785)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its real-time tracking capabilities, noting its intuitive, customizable dashboard that enhances operational efficiency and customer communication. The free plan supports up to 50 shipments monthly, making it accessible for small businesses. Reviewers also commend the responsive customer support, which helps ensure reliability for long-term use. This app is celebrated for improving shipment management and reducing customer communication errors.
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CONFUSING TO SAY THE LEAST. COSTUMER SERVICE IS NOT GOOD ETHER, LOOKS LIKE IT IS FOR PEOPLE THAT HAS TIME AND IS VERY TECH SAVVY
cool app i used ti track orders. love it can't work without, very very very goooood. essential if you are a beginner
I havent receive any orders to start giving a review
Mal optimisée pour le dropshipping ! L'appli ne permet pas de masquer le transporteur Aliexpress Sandard Shipping s'il est activé. Problème, s'il est désactivé, le statut du colis n'évolue pas avant sa prise en charge par le transporteur local. Cela laisse potentiellement un gap de 10-15 jours avant que les infos de tracking ne commence à remonter. C'est source d'inquiétude pour le client. L' ...
Hello,
Thank you for your feedback.
We are afraid to inform you that we do not have the feature to change the courier name on the tracking page as of now. However, we will ...
Good app but the translation in French is really weird... Two good things would be really helpful :
- Ability to edit the translation ...
- Being able to customize easily email template ...
When I first began to use the app, I couldn't track the order. I asked for support and the support team immediately returned me and wrote me about the solution. Now it works! Both the app and the team are wonderful. Thank you very much.
Update: My order was delivered yesterday but in the track order page it's shown as "arrive airport" and no other details. For days there's shown the same status, ...
Did not receive email to reset password. Waited long enough. Please help
Not happy with the support. I had to ask the same question 3 times. Every time someone else answered..
Hi Noura,
This is certainly not the experience we wanted you to have. I have dropped you a personal mail to understand things in detail and sort everything out.
Please check ...
Can't make it sync with my Shopify store
Waaaayyyy too complicated and difficult to set up if you aren't tech savvy. Also, For a free app, every time I clicked on something I was directed to buy the premium....felt like a bait and switch.