Reviews (4,778)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its user-friendly interface and real-time tracking capabilities, enhancing both merchant and customer experiences with up-to-date order status. They value the customizable tracking options for website integration and the intuitive dashboard that streamlines shipment management. The free plan is beneficial for small businesses, and the responsive customer support team is praised for their quick and effective assistance.

Edited August 23, 2024

That really good explanation gives me very good help knows he's way around the system five star

Diabec
United Kingdom
2 months using the app
AfterShip replied August 16, 2024

Thank you for sharing your valuable feedback with us.

We are glad to hear that you found our application good and useful.

If there are any specific areas where you feel we could improve, please do not hesitate to share your thoughts with us. Your input is highly valued, and we are committed to using it to enhance our services.

We look forward to the opportunity to serve you even better in the future and hope to earn a 5-star rating from you.

If you need any assistance with the app, please feel free to contact us. Our Support Team is available 24/7 to assist you.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Team AfterShip

November 1, 2024

Shreyasi was great and answered my questions quick and well.

Cozey Canada
Canada
5 months using the app
October 19, 2024

Aftership Tracking is a very good asset to our company. The sited and app provide easy instructions and walk throughs that you can understand, as well as providing great customer service.

SaintlyShirts™
United States
4 days using the app
September 29, 2024

i would like to use this application forever

Smart Signs
Egypt
7 months using the app
July 10, 2024

Only just started using the app but contacted customer support to help with setup and they were super helpful, even offered a demo call to help get me started. Early days but based on my experience, would highly recommend!

Alfresco Chic
United Kingdom
12 months using the app
September 21, 2024

Aseem was an absolute life saver, reassured my confusions, really professional and friendly, would recommend!

Elevé Skincare
United Kingdom
10 days using the app
September 27, 2024

Its very easy to setup and use especially when you are short on time.

ARANYAA
Canada
6 days using the app
September 5, 2024

I think the help app and the people behind it are great! Pleased and impressed by how truly efficient they are! Unlike quite a few other apps out there with just auto "here's the link" replies!

Great Pop Deals
United States
2 days using the app
August 13, 2024

Its easy-to-use interface and live tracking feature make it simple for us to manage multiple orders at once. It has greatly improved our efficiency and saved us time. Great app!

Panora
Germany
About 1 month using the app
November 21, 2024

Reliable. Comprehensive. Reasonably priced. Great customer service.

Toby Leon
Australia
About 1 year using the app