Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

April 2, 2024

Miss Garvita helped me solve my problem, thank you for the time she takes to help people like me, she is helpful.

Graceful Chic Boutique
United Kingdom
8 days using the app
August 21, 2024

cooler typ mach weiter so

PARADRY
Germany
1 day using the app
July 5, 2024

Answered my question and solved my problem quickly

My Store
United States
14 minutes using the app
February 8, 2024

Rajat provided us great customer service and helped answer our question in a time efficient manner.

So Adogable
United States
9 months using the app
August 8, 2024

NE FONCTONNE PAS TRES BIEN
JE RECOIS PAS LES MAIL DE TESTINGNE
ET ON NE PEUT PAS TOUT TRADUIRE C'EST PAS SERIEUX DR FAIRE UN MAIL EN FRANCAIS ET UNE PARTIE EN ANGLAIS

RONFSTOP
France
44 minutes using the app
AfterShip replied August 9, 2024

Thank you for taking the time to share your feedback. We genuinely value all forms of feedback, as it allows us to enhance our products and services, ensuring a better experience for our customers.

We sincerely apologize for any inconvenience you experienced. Our goal is to provide exceptional service, and we regret that we did not meet your expectations on this occasion. Your concerns are important to us.

We’re currently looking into why you’re not receiving emails from Testing, and regarding the language inconsistency, we’ll work to resolve this as quickly as possible.

Thank you for bringing these issues to our attention. We’re committed to resolving them and improving your experience.

We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

April 14, 2024

très satisfait, rien à dire je suis très content du service client enfin bref aucun regret je ne peux que conseiller cette super application pour tracker vos livraison !! merci à Priya de m'avoir aidé aussi pour le service client !!

Pazlo
France
27 days using the app
April 4, 2024

Great Support from Saransh :)

The Florist Portugal - Florista Online 24/7
Portugal
Almost 7 years using the app
February 3, 2024

freindly, i had learned lot of new things from sir which i had not known before. Thanku sir for your support.

TailTrends
Canada
24 days using the app
November 19, 2023

Ankit was very helpful, he automated the settings for me so in future things are much faster and easier. Response times was instant and very professional.

Fllare
United Kingdom
29 days using the app
March 6, 2024

The app is user friendly and the support is quick patient and also user friendly. Their line of apps integrate well with my shop.

Ebony Beauty
United States
6 days using the app