Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

June 14, 2016

Best ever... A lot of info... Great and clear admin panel.

Giftbox Lab
United States
About 1 month using the app
October 5, 2016

Absolutely love Aftership. Does its job and more. They add couriers often so its a high recommend.

Ue Timepieces
Sweden
About 1 month using the app
July 8, 2020

This company is an absolute disgrace. Never have we experienced such poor customer service in our professional life. We have orders stuck due to incorrect set up. This company will you hang your business out to dry. Please look at other apps this is by the far the worst tracking service on shopify! By a country mile!

Cali Tiger
Australia
Almost 3 years using the app
AfterShip replied July 9, 2020

Thanks for your review, may I please request you to kindly reply to the email. We'll help fix any issue at your end.

August 24, 2022

je profite encore de la période d'essais et l'application me semble parfaite pour le traitement ( suivis ) des colis pour mes clients ! en plus de ça le support et très réactif ! top !

L'aiguille
France
About 1 month using the app
AfterShip replied August 29, 2022

Thanks a lot for the feedback - we’ll pass this through to the team. In the meantime, feel free to follow us on social media (https://www.linkedin.com/company/aftership/) for the latest updates.

Thanks 😁
AfterShip Team

August 22, 2021

Great app and great customer service. I highly recommend this app for any Shopify store looking to provide a way for customers to get tracking updates.

RockStar Supply
United States
About 1 month using the app
Edited March 7, 2023

My app don't integration with Shopify for import orders, Debashish helped me fix this issue he took me over the call and helped me out., The Support representative was really helpful and understood my concern. He took care of all my issues and addressed them patiently, marketing@navissi.com

Navissi Clothing ♡
Colombia
About 1 month using the app
June 2, 2017

WOW! Amazing app. I'm using it on https://unikefunn.no in Norway and it makes my day much easier. I was really unsure if it would work with scandinavian shippers, but i have no issues with this thus far. Recomended.

Langlevering
Norway
About 1 month using the app
June 25, 2017

Its a great app , easy to use and install. Thank you. I will use this a long time.

Htstore90
United States
About 1 month using the app
August 12, 2017

Thanks for how easy you make it and help my business look very professional!

Sweet Little Deals
United States
About 1 month using the app
Edited April 15, 2021

I just downloaded the app and it's been nice so far. The customer support team has been very prompt.

Tawny Beauty
United States
About 1 month using the app