Reviews (4,791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.
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This app was quite easy to install and it will take care of my costumers in the after purchase process.
thank you so much for all you all helo me with
GREAT COMOPANY TO WORK WITH !!!!!!
Aftership is simply a must app. Don t start your shipping without installing the basic plan of up to 100 shipments a month for free. Their tracking is accurate and their interface is simple. What I like the most is their tracking page where our customer can use their tracking code and check their packages status. In case I get a customer enquiry I can just check the status on my phone and reply instantly. And their customer service is also very good. Lookig forward to more collaboration amd updates!
Great app..worked well for me ;used for Indian domestic couriers -current 3 hours auto sync should have been for 1 hour.
Just got it, looks okei. Had to "fix" little on the page first time i got in (pop-up from maker) so i did not need to start 14 day trail. But this is not so good i think. You should let people choose or have to upgrade after x trackings and so. Me that just started might not get all up in 14 days so i dont know what i need and not. but apart from that , looks good. And also do not "force" to review as this is doing now. take "away" or change that little and you will have more stars without asking/forcing me ;)
This app worked really well until about 1 month ago. For no reason it decided to not track parcels and not email customers with tracking numbers.
When we needed support... all we got was a false hope promise that they were look into the problem.
We have waited over a month and have decided to move on to a more reliable app.
UPDATE
I have changed my original score from 2 stars to 4 stars. The support people really made the difference with this issue. They were in constant contact with us and even had a personal call to help us work through the issue.
While the fault was not their doing (Australia Post made some changes but didn't notify anyone), it did take too long, too many emails and a poor review before it became a priority to fix the issue.
We are back on track thanks to the Aftership support team.
Everything is allright........ its an amaziong app, and the intergration is flawless!
Very good app keep up updating it
Have loved it thus-far. Increased communication with customers is never a bad thing!
Brilliant App. There are many 'must have' apps out there, most of them I've tried and struggled to see what the hype was about. This is an exception, it's definitely a must have. www.fidgetspinnersonline.co.nz