Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

June 24, 2017

Great! Automated shipping and returns!

Scroll Forever
United States
About 1 month using the app
August 18, 2015

I love how customers can see their order status.

Nitrotennis
United States
About 1 month using the app
October 24, 2013

Simple, clean and elegant. Works right out of the box and easy to install. No major issues. Love the fast server response.

cherryBLOX.com
United States
About 1 month using the app
March 22, 2021

If the free plan had a limited number of emails it sends to the customers it would have been more affordable and easier for small businesses who get less than 50 orders

iNCADORA
United States
Almost 2 years using the app
AfterShip replied March 22, 2021

Thank you for sharing your feedback.

We have forwarded your valuable suggestion to the concerned team.
Please let us know if you have more suggestions for us.

We are really eager to know how we can make your experience a 5 star one.

AfterShip Team,

April 7, 2023

The representative I was speaking with was very clear and easy to work with

Aseem Nawaz was very easy to work with and very helpful in fixing and helping me with my problem

Merrace
Denmark
About 1 month using the app
July 5, 2017

Customer service is great. Easy to install. Saves time..

Mellomom
United States
About 1 month using the app
June 3, 2017

GREAT APP
would recommend everyone to use this for there business

My Fashion Gadgets
United States
About 1 month using the app
April 4, 2014

Recommended by my friends whose customers love it.

Top Quality Binoculars
United States
About 1 month using the app
March 26, 2014

seems to work great! Still trying everything out.

TumbleWeed Toads
United States
About 1 month using the app
January 3, 2022

I had a question and sent an IM and was immediately assisted. I love this app and the customer service.

Luxuriant Time
United States
About 1 month using the app