Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

Edited September 12, 2023

Ankit helped explain which merge tag I should use in my email notifications, and he also offered to remove the AfterShip branding free of charge since I am an established customer, no upgrades necessary!

Eagle National Supply
United States
Over 1 year using the app
November 5, 2023

Nitin helped me out and he was very helpful!

Luminate Labs
Canada
About 1 month using the app
November 10, 2021

Awesome customer service. They answered so quick and fixed my problem right away. Thank you very much

Neckkare
France
About 1 month using the app
August 8, 2018

Aftership has been fundamental in my business growth. With a new business like mines, sometimes it's very hard to find help or guidance. I would like to thank the Aftership team for the excellent support.

Unborderedstyles
United States
Over 1 year using the app
Edited June 1, 2019

I'm still learning to use this app, but until now I'm happy with the same. I just want to automate the return and exchange process. To save some time it is best to use something like this. So, now I just have to click some options and done.

Krafto Jodhpur
India
Over 1 year using the app
June 28, 2017

A must have app for Tracking Your Orders to Customers. This one I'm keeping.
Thanks for an awesome app.

Direct2uproducts
United States
About 1 month using the app
June 20, 2017

goodddddddddddddddddddddddddddddddddddd

Awesome Store Forever
Vietnam
About 1 month using the app
May 21, 2021

Extremely useful app with an amazing support team. I recommend this as a must have for all shopify stores.

Cool Dock
Australia
About 1 month using the app
May 18, 2021

the best app for dropshipping, affordable, and very professional. BEST support team! very helpful and clear. plus they respond quickly.

FreeHands PRO
Lebanon
About 1 month using the app
April 8, 2021

I am just discovering the application but it has many interesting features. Like the notification system or the customizable tracking page. I'm looking forward to see in the long run.

Buster-life
France
Over 1 year using the app
AfterShip replied April 8, 2021

Thank you for your kind words.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience better.

Regards,
AfterShip Team