Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

July 28, 2021

Service was great, support staff was nice and quick to respond and I love how you can customize the page

Climbing-Os
United States
29 days using the app
March 13, 2021

Great help. installed the code and the page is great, works perfectly would 100% recommend using this company

Independent. Clothing
United Kingdom
29 days using the app
Edited January 1, 2024

Die mitarbeiter sind sehr lieb ,und perfeckt alles einfach top

edein
Germany
29 days using the app
August 12, 2017

Amazing way to have your costumers updated in the store. The app you guys have in gplay also helps me track everything without typing. Everything theae guys get their hand on is going to be a success.

2mybaby
France
29 days using the app
May 7, 2021

The Support Client is great and really help me quickly. I was stress with something that was unabled to fix and they help me really well.Thanks they are the best

Lil's Nation
Canada
29 days using the app
May 19, 2021

Pretty easy setup. I was finally able to find an app with store in-built order tracking option. I love it.

morethantee
India
29 days using the app
November 26, 2021

Great app, does exactly what I need . easy to configure and to set up. its helps me to improve my customer support. and on top of all they have excellent customer support.

Wakso Lifestyle
United States
29 days using the app
May 16, 2020

BE AWARE OF YOUR CARD DATA WILL BE STOLEN AND CHARGED SUDDENTLY.
I'm on Starter (Free) plan with 100 quota. Stil today charged me Invoice #FEBB46C-0022 Receipt #2245-6803 $60 USD for nothing. Even i cancel my paid membership. Once you enter the card details there is no way to remove it. They will also not willing to remove. All you need to open a dispute with your bank. This is a serious problem against PCI compliance. We are contacting with Stripe and Shopify about the issue. There is a law regarding save customer card data. And this will be a serious case file against customer rights. We will involve our company lawyer and will fight for this.

99FAB
United States
Almost 2 years using the app
AfterShip replied May 21, 2020

Thanks for the review.
There is no such concern with the app and billing part. As per the mentioned invoice there are 120 extra tracking numbers for which you were charged. Please reply to the email and we can talk on this further.

June 7, 2021

Great app, fast and good customer service It also served me very wellI removed my trademark in less than 2 minutes

Woman's style
Saudi Arabia
29 days using the app
August 8, 2017

Really easy to use layout and the functionality on the site for shopify is awesome!

Your Lifestyle Emporium
Australia
29 days using the app