Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

March 18, 2021

Help does a fine job and does everything i need it to in order to successful run my store. thanks aftership

ValeBoutiqueStore
United States
29 days using the app
June 3, 2017

Interesting app and certainly saves time when you can view the status of all your orders at one screen.

Bigsmall In
India
28 days using the app
September 13, 2013

After ship has been a huge help in tracking packaging, making it easy to locate shipments by order number. Great APP!

HeadCase. The Original Bottle Opener Phone Case.
United States
28 days using the app
July 25, 2021

Good customer service.Friendly and patient to solve my problem.You solved my problem.Thank you so much!

Spacio Empire
Malaysia
28 days using the app
Edited August 7, 2019

Under no circumstances should anyone ever use this app. They have very sleazy business practices and you will end up paying more than what they reflect in their packages. When you may go over a certain rate, they will hide that from you so you begin to incur higher charges and your bill becomes outrageous. You'll be lucky if they even send invoices to you, which they don't because they are hiding the excess billing from their customers. I've used Shopify for several years and this is the #1 sleaziest app I've encountered. Save yourself and do not use Aftership.

24style
United States
Almost 2 years using the app
May 30, 2023

I found Ankit extremely helpful and he fully explained the merits of Aftership and the benefits it will bring to the business

Jokers Costume Mega Store
Australia
28 days using the app
January 18, 2022

Probably the best group of Shopify app developers out there especially for a newly started store. They basically offer highly professional marketing, review and logistic tools for free and only begin to charge as you scale up as a business. A model other developers should follow. The common issue for new starters is not having the capital to justify expensive subscriptions to apps until they begin to turn over enough revenue. The Automizely group basically solves this issue for everyone with the added bonus of exceptional customer service. 24/7 and super responsive team. Their apps are also more functional than many others that charge subscription fees from the very start. Super impressed with this group as they've helped us scale significantly to the point that we would be more than happy to pay and continue with their service long term.

apprécier.
Australia
28 days using the app
June 2, 2021

Helps my store out and my customers. No more wondering when items ship or when they will be delivered.

MUDA Cards
United States
Over 1 year using the app
AfterShip replied June 2, 2021

Thank you for your valuable feedback.

Please let us know if you have any suggestions for us. We are really eager to know how we can make your experience a 5 star one.

We are available 24x7, you can always contact us via live chat option available on your account or email us at support@aftership.com

Regards,
Neelima Aggarwal
Team AfterShip

February 10, 2023

Works well for my needs. I can now follow up with customers if they have shipping issues. I appreciate Aseem for helping me

OTG Athleisure
United States
28 days using the app
May 16, 2017

Great to have to track your customers order...recommending all Drop shippers.

Dilsaras Collection
United States
28 days using the app