Reviews (4,768)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and real-time tracking capabilities, which boost transparency and customer trust. It offers a free plan suitable for small businesses and features customizable tracking and notifications, enhancing the customer experience. The support team is often praised for their quick and professional assistance. Merchants note significant improvements in efficiency and customer satisfaction, making it a valuable tool for e-commerce on Shopify.

February 22, 2024

fantastic customer service, thank you

Stickerlight
United States
Over 2 years using the app
December 13, 2023

Very good support from Nitin. Very patient to show me all the details and features of the app

XBEAM
United States
18 days using the app
April 12, 2024

great support and quick service!

Ponto Footwear
United States
5 months using the app
Edited December 15, 2023

My problem has been solved. Thank you.

InnoArti
Poland
5 months using the app
May 10, 2024

Very good customer service in aftership , THANK YOU SHREYASI

ataahua
Spain
3 days using the app
February 24, 2024

Sarnash was super helpful and responsive. Excellent customer service!

Kuliz Arcade
United States
4 months using the app
March 29, 2024

I had a fantastic experience with the customer service team at AfterShip Tracking. They were incredibly helpful and accommodating every step of the way and truly made managing orders a breeze. I have no doubt their support and dedication to customers is a game-changer in the ecommerce industry.

Nifara store
Ireland
4 days using the app
December 26, 2023

Thanks a lot for the good custoemr support, I want to thank especially Rajat for the good customer support that he did for me to help me sync my orders correctly. He is a super nice person that really wants to help. Awesome app & customer service.

Zemo
Sweden
6 days using the app
April 7, 2024

Garvita helped me a lot, thanks to aftership for the consistent quality

MOR
Australia
2 months using the app
May 21, 2024

Super schneller Service!
Top!

Küchenmaster
Germany
14 days using the app