Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

October 2, 2023

bon service de support

TECIN HOLDING
France
Over 1 year using the app
AfterShip replied October 3, 2023

Thanks for your valuable feedback. We are pleased to know that you are happy with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

June 5, 2017

Love it! Helped me automate everything!

Evsland
United States
24 days using the app
January 9, 2017

Awesome app for anyone who wants to provide a great service to their customers. www.boardwalkshop.co

Michael Taylor Store
United States
24 days using the app
August 4, 2017

The best tracking site you can get. A lot of great options.

Barknfur
Israel
24 days using the app
May 30, 2022

Disgustingly expensive app for what it does.
It's a necessity for my business for the delivery triggers to Klaviyo, but this is all I use it for. If I didn't use it for this I would continue using something far cheaper.

PlayPaw
Australia
About 2 years using the app
AfterShip replied May 30, 2022

Thank you for sharing your feedback.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

We're trying to connect you over the email so that we can help you with Klaviyo and Price plans to make your experience better. You are our valued user, and we are committed to providing the best support at all times.

Our ‘Support Team’ is available 24/7 to provide you with assistance and resolve any concerns that you may have.

You can always contact us via the live chat option available on your account or email us at support@aftership.com

Regards,
Ankush Kumar
Team AfterShip

Edited September 18, 2016

Great app. Works well. Looks great. Easy to setup. https://www.kinkytoy.store

Yourturnkeystore 243
Canada
24 days using the app
June 9, 2023

he helped me get my extention so i can get this app working properly. my products still havent synced in 4 days

This & That Clothes & More
United States
24 days using the app
May 19, 2017

Great app! Would be 5 stars if translation was possible :)

Headsets Sons
Belgium
About 1 year using the app
March 25, 2017

So far so good! Very convenient way of letting your customers track their packages. They have a great selection of carriers and super convenient site. Definitely recommend!

Table Blanket
United States
24 days using the app
Edited March 15, 2018

It would be instrumental to businesses if it worked every time

Butteeni
Australia
Almost 2 years using the app