Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

January 11, 2022

Just onboarding with Aftership. The customer service was friendly and really easy to work with. Thank you Ankush

Wheelchairs Oasis
United States
About 1 year using the app
AfterShip replied January 11, 2022

Thank you for your valuable feedback. We are happy to know that you are happy with the customer service support.

We are open to suggestions if you have any. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@aftership.com.

We will do our best to make sure your experience with us is worth a 5-star rating.

Regards,
Rupam Sarma Tamuli
Team AfterShip

Edited May 10, 2022

Très bon professionnalisme, a su répondre exactement à ce que j'avais comme problème je suis satisfait thank you very much.

Easilysit
France
24 days using the app
October 26, 2015

Aftership an easily app for Shopify. Works flawlessly.

Erpabisiklet
Türkiye
24 days using the app
March 16, 2017

This is a must have app for your store! Easy to use for a noob in e-commerce just like me.

Home And Road Security
Philippines
24 days using the app
April 12, 2017

Aftership has provided an good service to tracking my shipments. This app adds a good value to my store.

Spaceshopping
Morocco
24 days using the app
September 27, 2021

o aplicativo em sim ainda não utilizei mas gostei bastante do que ele oferece, sendo assim acabei de instalar

uaistock
Brazil
24 days using the app
May 3, 2017

Great app, just what a i need. Good interface. Easy to use and efficient.

Shopmonoscope Com
Peru
24 days using the app
April 11, 2017

I like it. A few suggestions:

1. Allow sorting by column on the tracking page. That's the only page I use and all the orders are mixed up with no way to sort.
2. Either eliminate the origin and destination columns that say only USA or make them useful by putting in City and State (tracking page).
3. I haven't been able to get the code for adding an order tracking page to my site working. That would be useful.

Turnagain Parts
United States
Almost 2 years using the app
February 20, 2017

Love this app, it automatically emails my customers and informs them of delivery information, it saves me about 4 hours a week in processing tracking emails

Movie Fans Shope
Australia
24 days using the app
February 26, 2017

App is easy to set up. Recommended. Www.affectionjewelry.com

Affection Jewelry
United States
23 days using the app