Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

June 17, 2021

Asked for assistance with my store, received help immediately. Thank you Aftership for aiding me in my stores success!

Enter The Yack
United States
About 1 year using the app
AfterShip replied June 17, 2021

Thank you for your review. It is our constant endeavor to delight our users.

Your feedback has been noted. We would ensure that you experience the best customer support.

We are available 24 X 7. You can always reach out to us via the live chat option available on your account or email us at support@aftership.com

Regards,
Rupam
Team AfterShip

Edited September 3, 2024

Be careful of unexpected charges even though you may have un installed the app 2 months earlier

Pool Store Canada
Canada
Over 1 year using the app
AfterShip replied September 4, 2024

Thank you for taking the time to share your feedback. We appreciate all forms of feedback as it helps us improve our services and provide a better experience for our users.

We are genuinely sorry to hear that your experience with us didn't meet your expectations. We strive to deliver exceptional service, and we regret any inconvenience caused to you. Your concerns are important to us.

Also, regarding the charges, if you exceed the quota or you use SMS then you need to pay extra in the next billing.

We highly value your business and have sent you an email with additional details. We look forward to your response so that we can further improve your experience with us.

For any additional assistance, please do not hesitate to contact us via the live chat option available on your account, or email us at support@aftership.com.

Best regards,
Team AfterShip

October 21, 2020

Easy to use app that can help make your store appear more creditable. I recommend any new shopify users to download this app.

jorgemidgett103
United States
About 1 year using the app
September 16, 2017

Highly recommend the app aftership

Dennys Foods
India
About 1 year using the app
April 22, 2017

Good app but lower price is better

Irishceltic
Vietnam
23 days using the app
March 14, 2017

nice it help my clients feel confortable for the purshase

Fashionscomstore
Spain
23 days using the app
December 14, 2023

great all sorted, friendly and knowledgable support from Nitin.

Petworld
South Africa
23 days using the app
June 11, 2017

I think it's Great, It seems to work for me, Later on when my store is making a bit more then i'll switch to pro

Mighty Sale Direct
New Zealand
23 days using the app
December 16, 2023

Es ist eine App mit einem großartigem Support! Die App ist sehr gut und einfach aufgebaut. Empfehle sie jedem Anfänger.

Black Shadows
Germany
23 days using the app
April 12, 2021

Fantastic customer service, they are fast, responsive, and very helpful. The app is easy to setup and install. Free plan available

Studio K, Artesanato em Cerâmica
Brazil
23 days using the app