Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

July 30, 2017

An outstanding app. Does what it says for sure. Totally recommend it.

Superhero Crib
Egypt
23 days using the app
February 15, 2022

you can expect great customer service. Still tring the app but it looks good so far. easy tu use, clean layout, and as I just mentioned very good customer service

Technikmata
Switzerland
23 days using the app
October 19, 2014

AfterShip.com give more than my expectations! Tracking service is fast and can recognize automatically the type of service delivery. It could even identify a local delivery service in my area. Very helpful! Thank you!

NunaNipa.com
Indonesia
23 days using the app
March 5, 2023

Animesh was very helpful and very professional. He was able to resolve the issue that I had. I would highly recommend the service.

Serenity Hair Boutique
United Kingdom
23 days using the app
March 23, 2021

The functions of these products are very perfect, instead of manual labor, to increase customer trust

TAANAA JEWELRY
Hong Kong SAR
23 days using the app
January 30, 2016

really liked the app.!

Would recommend it to everyone

Wintage Garments
India
23 days using the app
October 27, 2014

excelente app muy buena barata y facil de usar...

soluciones tecnologicas de juarez
Mexico
23 days using the app
March 9, 2022

très bonne application pour informer vos clients des étapes de livraisons, je recommande sans problèmes

Japanstreet
France
23 days using the app
Edited July 31, 2017

this app is great. its easy to use and i couldn't be happier with it and the support team is great.

Sleekfashion
Canada
23 days using the app
Edited May 20, 2020

they charge according to a plan that appears nowhere in the description or on their site?
Update: Problem was solved in the end with an upgrade to a paid plan.
SSL on custom domain tracking page costs 10$/month.
I still don't like the filters options on orders tracking page .
I did not try the alternatives apps but improvements could be made.

carolay.co
Romania
Almost 2 years using the app
AfterShip replied May 21, 2020

Thanks for the review, we want to understand this feedback better.
Could you please reply back on the email, so we can schedule a meeting?