Reviews (4,791)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

Edited October 1, 2021

I am still trying out this app but so far it's working very well. Customers are receiving notices and I am receiving updates about my shipments. Customer support has been very good.

Like This Way
United States
23 days using the app
AfterShip replied September 15, 2021

Thanks for your valuable feedback. We are pleased to know that we were able to meet your expectations.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Neelima Aggarwal
Team AfterShip

May 23, 2017

This is an awesome app! I was a bit skeptic at first but when I actually saw how well this integrated with shopify, I was simply amazed! My customers are happy, I am happy, everyone is happy! I would definitely recommend this.

Her Style Express
Jamaica
23 days using the app
March 5, 2017

AfterShip is a Must-Have App as a Shopify dropshipper! Wouldn't want to miss it!

Miaumiaulab Shop
Sweden
23 days using the app
January 17, 2024

I just installed today so had a few questions and Rajat Saini from support immediately jumped in to help me. He set up a screen share and walked me through everything. I haven't tracked any shipments yet but I have to give a shoutout to their support team!

Cushy Footsie
United States
22 days using the app
Edited April 30, 2021

So far so good. App looks clean and the support team has been very helpful with helping set up the app for use in the store. After I get some customer feedback I will update in accordance with the end customer.

Scott's Online Bargain Bin.
United States
About 1 year using the app
AfterShip replied April 30, 2021

Thank you for your kind words.

Glad to hear about your experience with our customer support. Please let us know if you have any suggestions for us. In case if any assistance is required, you can always use the chatbox option to reach out to us 24*7.

Regards,
The AfterShip Team

January 19, 2022

I installed the app to help me with tracking orders across different shipping companies. I chatted to Shubham who helped me remove the "Powered by AfterShip" logo. He did it quickly so I was extremely pleased with the efficient service.

Nab a Gadget
United Kingdom
22 days using the app
August 13, 2017

Aftership is fantastic. It was one of the first apps I downloaded after I launched my online store. It's a fantastic app for tracking customers orders. I LOVE it. :)

Ready Home Decor
Australia
22 days using the app
April 5, 2017

very good, quick setup, good price/performance. thanks!

Bamboo Watches Com
Australia
22 days using the app
November 8, 2023

Priya was super helpful and responded to me very quickly! Very pleased and highly recommend.

Beyond The Mountain
United States
22 days using the app
May 3, 2016

So far so good. Great App and practical for clients who wants to track down their shipment with a click of a button!

Tedzee Store
Lebanon
About 1 year using the app