Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

July 6, 2017

helpe dme track shipments gerat

Themedshirts
United States
21 days using the app
June 23, 2014

So far good, the process of integrating it in the checkout is a bit unclear but over all its a good app.

Q by QS
United States
About 1 year using the app
October 24, 2013

Very useful App, easy to use and full of handy features. Support has been excellent too, would highly recommend. Upgrading to Premium is entirely viable as you are only charged per customer notification/trigger and the rates are very reasonable.

Sibert-Online
United Kingdom
21 days using the app
July 18, 2023

The person I worked with explained everything I needed to know very well and made sure I understood what was going on. Great service and Great App. 10/10 Recommend

Downtown Dreams
United States
21 days using the app
July 7, 2021

Excellent and prompt service, my problem resolved in minutes. Thank you AfterShip. Good to work with

SaaSoh
United States
21 days using the app
Edited October 14, 2021

I contacted support to extend my 14 day trial period, the person was very responsive, I haven't tested the application yet but it looks pretty good, I'll be back to review it

Magique House
France
21 days using the app
June 21, 2021

the app is great and easy to use. had a quick hiccup and the support team helped me figure out the problem quickly!

MyhydroPal
United States
21 days using the app
March 12, 2021

We have Aftership connected to our Shopify store and eBay. Tracking, Tools, Interface, and client communications - All-Star! GotClearSkin.com

GotClearSkin
United States
21 days using the app
April 12, 2020

just installed but it makes a great impression. simple to install, easy to use and a good visual dashboard

THE CLINICAL BEAUTY
Sweden
About 1 year using the app
June 7, 2018

The customer can ONLY track their order with the tracking number... NOT using their email address or Order ID. This will not help with customer service unless the customer can input their email or ID to track.... they usually dont have the tracking number!

Soalpha
United States
Over 1 year using the app