Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies shipment management and enhances customer experience. They value the real-time tracking feature and seamless Shopify integration. The customizable tracking options and responsive customer support are also highlighted as key benefits. Additionally, the availability of a free plan is particularly beneficial for small businesses, improving operational efficiency and customer satisfaction.

May 22, 2021

This app has helped my website so much and it is so amazing when it comes to conversion rates. Great app.

Beauty By Tia
United States
21 days using the app
February 24, 2020

I use this app, because one of my friends was tel me that is very easy. I would like to be a expert of this application, to reconcile other people to use

cmshopplace
Switzerland
About 1 year using the app
AfterShip replied March 1, 2020

Good to know, do let us know if we can be of assistance.

April 18, 2023

ótimo aplicativo para rastreio, o atendente ankit deu todo o suporte necessário para uma integração com transportadora.

Hidracce
Brazil
21 days using the app
September 8, 2021

Aftership is a great app and the online help chat is outstanding, Harshvadhan was very prompt in helping me with my question. I'm very happy with the service and the app. Thank you.

Aussfind
Australia
20 days using the app
April 28, 2018

The worst customer support ever, sent 4 emails on how to setup my premium account all I got is:

-> Please contact courier or shipper directly.

AfterShip is only a shipment tracking platform.

WTH ?

Loomrack
United States
Over 1 year using the app
December 27, 2022

VanaLamp
Lithuania
20 days using the app
November 19, 2021

service client parfait a l'écoute j'espère travailler encore avec eux je recommande leur sympathie .

jouds™
France
20 days using the app
Edited June 4, 2019

Good app, easy to use. Customer friendly, not a problem with it. Looking forward to upgrade. St

lostdiamond
New Zealand
About 1 year using the app
July 13, 2017

Amazing! Now customers can always check up how close their order is! Thank you for being free!!!

Zstyleclothing
United States
20 days using the app
June 18, 2021

very good support and good app..................................................................................

Bersanes
Australia
20 days using the app