Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.

March 19, 2023

He was very kind to me and walked me through the steps I needed to change my custom domain name for the tracking page. Thank you very much and keep being kind and helping to other people too. Best customer support service so far.

Chargelet™
Bulgaria
17 days using the app
December 19, 2022

one word AWSOME, the service is amazing and the interface is easy to use, I chat with a girl name ADITI she helped me a lot to walk through the process,
Amazing

FunkyReo
United Kingdom
17 days using the app
July 1, 2020

AfterShip is definitely not an app you want on your store. It lacks functionality, sneakily overcharges you, and doesn't let you remove it.

Cloudy
United States
About 1 year using the app
AfterShip replied July 10, 2020

Thank you for your review, could you please reply on the email sent.

June 14, 2017

i don't have the experience before but i seem to be a great apps for my future us in my store

Legytdreams
Turks & Caicos Islands
10 months using the app
February 10, 2017

Very Useful.. I love everything about it.

Kodi Fire Sale
United States
16 days using the app
July 2, 2017

gooooooooooooooooood app
thanks for this

Best Toys For Baby
Algeria
16 days using the app
July 8, 2022

Essential app for any e-commerce business. Amazingly good software, and the 24/7 online chat is brilliant. 10/10

Lift Elite
United Kingdom
16 days using the app
August 8, 2017

Aftership has been awesome in helping our customers keep track of their orders and reducing customer emails chasing them up. Thanks guys :)

Eyetruffle Eyewear Store
United Kingdom
16 days using the app
February 2, 2018

Tracking made easy!
Thank you from www.khais.club

Khais Club
Vietnam
10 months using the app
January 24, 2022

I love this app!!! It really does provide the best post-purchase experience for your customers and the customer service response time is amazing!!!

Brianna S. Beautique
United States
16 days using the app