Reviews (4,790)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time tracking capabilities, which boost customer satisfaction and operational efficiency. Its intuitive dashboard and customizable tracking options are particularly beneficial for managing shipments and reducing customer inquiries. The free plan is especially appreciated by smaller businesses. Support is noted for being responsive and effective in resolving issues, further enhancing the app's appeal for improving business processes and customer service.

Edited May 16, 2023

Aseem was extremely helpful in walking me through my integration. He was patient and knowledgeable. I really appreciated his assistance. Anmol, was also extremely helpful and gave me a thorough app tutorial. He was also very patient and knowledgeable.

Distinct Mirrors
United States
16 days using the app
June 17, 2020

I would really like it if customer name or shopify order number were to be displayed on the tracking page. Also the ability to sort by date order would be helpful too. So far I am really liking the integration with Klaviyo.

Ziggy Belle
Australia
10 months using the app
August 12, 2017

Amazing - one of the few apps you need to use in your Shopify store!

Girl In A Vegan World
Norway
16 days using the app
September 22, 2020

Good app! all is automate no new to handle yourself. Hope the SAV is proactive too. I recommande Thanks

Mike & Ross
Belgium
10 months using the app
September 19, 2017

It could only get Parcel Force shipping information, no DPD, DPD does not work. Also there is no real time online chat support, which is pretty bad at this day and age!

Boxfromuksupermarket
United Kingdom
About 1 year using the app
October 6, 2016

Was looking for a service like this!

Survivor Nomad
United States
15 days using the app
December 29, 2021

Support is top notch & my customers love being informed of where their package is without having to look anything up.

Premium Body Armor
United States
15 days using the app
December 2, 2021

I've been amazed by this so-fast customer service. Always kind to help so as to provide app users with handful and time-saving tips!

Chochette
France
15 days using the app
March 18, 2021

Really Nice! And good communication! The service is very reactive.
Can't wait to my buyers to try it

HAAVAIR
France
15 days using the app
Edited February 25, 2021

I'm just starting to use the app, but it all looks very nice. And I just received a very helpfull costumer support. Thank you very much. All by all, its a great start with this app.
It will certainly help grow my buisiness in a great way. Arjen

Gorgeousnailsshop
Malta
15 days using the app